OnRaven vs Respond.io

OnRaven vs Respond.io

An honest look at how both platforms compare — based on publicly available information.

All information on this page is based on publicly available data from respond.io and other public sources as of April 2026. Pricing, features, and policies may have changed. Respond.io is a trademark of its respective owner. OnRaven is not affiliated with, endorsed by, or sponsored by Respond.io. We encourage you to verify details directly on their website.

Quick Comparison

Respond.io

Starting Price
From $79/mo (Starter)
Pricing Model
Based on monthly active contacts (MAC)
Channels
9
Free Plan
Not available (7-day free trial)
API Access
Available on Growth plan and above

OnRaven

Starting Price
$0 (Free forever)
Pricing Model
Flat — no per-seat or per-contact fees
Channels
11+
Free Plan
Yes — free forever
API Access
Business plan ($299/mo)

Feature Comparison

Starting Price
Respond.io
From $79/mo (Starter)
OnRaven
$0 (Free forever); paid from $49/mo
Free Plan
Respond.io
Not available (7-day free trial)
OnRaven
Yes — free forever
Pricing Model
Respond.io
Monthly active contacts (MAC)
OnRaven
Flat monthly pricing
Included Users (entry plan)
Respond.io
Check respond.io for latest details
OnRaven
1 user on Free; 5 on Professional
Channels Supported
Respond.io
9 channels
OnRaven
11+ channels
WhatsApp Business API
Respond.io
Available on all paid plans
OnRaven
Included on all plans
WhatsApp API Markup
Respond.io
Check respond.io for latest details
OnRaven
No markup — direct Meta pricing
AI / Copilot Features
Respond.io
AI-powered features on paid plans
OnRaven
AI Copilot, smart compose, AI agent
IVR / Phone System
Respond.io
Not a primary feature
OnRaven
Built-in IVR, phone, WhatsApp Calling
Automation Workflows
Respond.io
Workflow automation on paid plans
OnRaven
Visual no-code bot builder on all plans
API Access
Respond.io
Available on Growth plan and above
OnRaven
Business plan ($299/mo)
Conversation Limits
Respond.io
Check respond.io for latest details
OnRaven
Unlimited on paid plans
Contact Limits
Respond.io
Based on monthly active contacts
OnRaven
Unlimited on all plans
Bilingual Support (EN/ES)
Respond.io
Check respond.io for latest details
OnRaven
Full EN/ES platform and support

Key Differences

Where they differ: Pricing structure

Respond.io uses monthly active contact (MAC) pricing starting at $79/mo. OnRaven uses flat monthly pricing starting at $0 with no per-contact fees. Both support multiple channels, but the pricing model differs significantly.

Where they differ: Channel breadth

Respond.io supports 9 channels including Viber, LINE, and WeChat. OnRaven supports 11+ channels and adds TikTok, RCS, phone/IVR, and WhatsApp Calling as built-in features.

Where they differ: Target audience

Respond.io targets mid-market conversational sales and support teams. OnRaven serves businesses of all sizes with flat pricing and a free plan for getting started.

Frequently Asked Questions

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See for yourself how the platforms compare. Start with our free plan.

Disclaimer: This comparison is based on publicly available information gathered from respond.io, public documentation, and third-party review sites as of April 2026. All trademarks, logos, and brand names belong to their respective owners. OnRaven does not claim affiliation with, endorsement by, or sponsorship from Respond.io or its parent company. Feature availability and pricing are subject to change — please verify directly with each provider. If you represent Respond.io and believe any information on this page is inaccurate, please contact us at legal@onraven.com and we will promptly review and correct it.