No per-seat fees. No contact limits. Simple usage billing.
Unlimited contacts, unlimited conversations — pay only for third-party messaging like SMS and WhatsApp templates.
Transparent Usage Billing
To keep our subscription fees low and unlimited, third-party messaging costs (SMS, WhatsApp Business Templates, and Marketing Email Overages) are billed via a simple Usage Wallet.
SMS & WhatsApp Templates
Per-message pricing. Templates are business-initiated conversations — you message the customer first instead of waiting for them to reach out.
Email Overages
$1.20 per 1,000 emails.
Wallet
Top up as you go. No hidden monthly fees.
Subscription covers unlimited conversations. SMS, WhatsApp templates, and email overages are billed from a prepaid wallet - no surprise charges.
Free
Get started with the essentials
- 1 team member
- 2 channels
- 500 conversations/mo
- 1,500 contacts
- Phone, IVR, WhatsApp calling & YouTube — every plan
- Explore the platform — upgrade to unlock automations and more channels.
Want to try everything? All paid plans include a 30-day free trial - no card needed.
Start for FreeNo credit card required · Cancel anytime
Starter
Perfect for solopreneurs and freelancers
30-day free trial
- 5 users
- All channels — Instagram, Facebook, SMS, Email
- Phone, IVR, WhatsApp calling & YouTube — every plan
- Unlimited contacts & conversations
- Lead capture & 10-second lead response
Included
No credit card required · Cancel anytime
Professional
Built for growing teams
30-day free trial
- 10 users
- All channels — Instagram, Facebook, SMS, Email
- Phone, IVR, WhatsApp calling & YouTube — every plan
- Unlimited contacts & conversations
- Waterfall automation & lead scoring
Included
No credit card required · Cancel anytime
Business
Enterprise features for scaling businesses
30-day free trial
- 25 users
- All channels — Instagram, Facebook, SMS, Email
- Phone, IVR, WhatsApp calling & YouTube — every plan
- Unlimited contacts & conversations
- API access & advanced analytics
Included
No credit card required · Cancel anytime
or start a free trial →Pay-As-You-Go Add-Ons
All optional features are pay-as-you-go. Usage is automatically deducted from your prepaid wallet.
WhatsApp Business API
Send and receive WhatsApp messages in your unified inbox.
$0.015 per 24-hour conversation window
What's a conversation? When a customer messages you, a 24-hour window opens. All messages within that 24 hours = 1 conversation.
- Send/receive WhatsApp messages in unified inbox
- Rich media support (images, videos, documents)
- Message templates for notifications
- Full automation support
- Works with Waterfall automation (Pro & Business)
Email Inbox Feature
Receive and manage customer emails directly in OnRaven alongside Instagram DMs, texts, and Facebook messages.
$0.0015 per inbound email received
- Connect Gmail, Outlook, or custom domain
- All incoming emails in unified inbox
- Full threading and conversation view
- Reply to emails like any other message
- Auto-routing to team members
- Works with all automation features
Prepaid Wallet System
How it works:
- Add credits to your wallet ($10 minimum)
- Usage automatically deducts (SMS overages, emails, WhatsApp, etc.)
- Get low balance alerts
- Set up auto-reload (optional)
What's Included in ALL Plans
Lead Automation
- 10-second lead response — Automatically contact leads within 10 seconds
- Website chat widget — Live chat on your site
- Lead capture — From website, ads, social media, anywhere
- Waterfall automation — Multi-channel follow-up
Communication Channels
- Instagram — DMs in your unified inbox
- Facebook Messenger — All Facebook conversations
- SMS — Text messaging (US & Canada)
- Email sending — Marketing and transactional emails
Platform Features
- Unified inbox — All channels in one place
- Mobile & desktop apps — iOS, Android, Mac, Windows, Web
- Contact management — Tags, notes, custom fields
- Message templates — Quick replies and saved responses
- Automation workflows — Build custom automations
- Conversation history — Unlimited storage
Security & Reliability
- Bank-level encryption — Enterprise-grade security
- SOC 2 best practices — Security controls aligned with industry standards
- 99.9% uptime SLA — Guaranteed reliability
Done-For-You Services
Can't be bothered to build your own bots? We'll do it for you.
Done-For-You Setup
$699 one-timeWe handle everything so you can start capturing leads on day one.
What's Included:
1. Social Media Account Setup & Guidance
- Help you set up Facebook Business Page (if needed)
- Convert Instagram to Business/Creator account
- Connect all your social media accounts to OnRaven
- Configure WhatsApp Business API (if you're using WhatsApp)
- Set up business email sending domain
- Verify all channel connections and permissions
2. Custom Bot Creation (1 Bot)
30-minute consultation call to understand your business. You provide your ideal workflow/flow diagram. We build 1 custom automation bot based on your specifications.
Includes:
- Welcome messages
- Auto-responses to common questions
- Lead qualification questions
- Contact information collection
- Appointment booking flows (if applicable)
- Waterfall sequences (SMS → Email follow-up)
3. Testing & Quality Assurance
- Thorough testing of all automation triggers
- Test messages across all connected channels
- Verify lead capture and routing works correctly
- Confirm team assignments and notifications
- Run through complete customer journey scenarios
4. Team Training & Handoff
- Recorded training session for you and your team
- Walk through OnRaven dashboard and features
- Show you how to manage conversations
- Teach you how to edit/update the bot yourself
- Answer all questions
Why OnRaven is different
No "Per-Contact" Tax
We don't charge you for how many people are in your database.
True Multi-Channel
WhatsApp, SMS, Email, and Social in one thread.
Team First
Collaborative features designed so your team never steps on each other's toes.
Detailed Comparison
Compare plans side-by-side
See exactly what's included in each plan to find the perfect fit for your business.
Features
Free
$0/mo
Starter
$49 /mo
Professional
$129 /mo
Business
$299 /mo
Core Features
Lead & Automation
Channels
+3Platform Features
Team & Users
Business Plan Features
Support & Billing
Pricing FAQ
Common questions
What is the Usage Wallet?
The Usage Wallet is a simple pay-as-you-go balance for third-party messaging costs like SMS, WhatsApp Business Templates, and email overages. Top up when you need to, with no hidden monthly fees.
What does 'Unlimited Conversations' mean?
It means exactly what it says — there is no cap on the number of conversations you can have with customers across any channel. No per-conversation fees, no surprise charges.
Can I change plans later?
Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
Do you offer annual billing?
Yes! Annual billing saves you 15% compared to monthly billing. Toggle between monthly and annual pricing at the top of this page to see the difference.
Is there a free trial?
Yes! All paid plans come with a 30-day free trial. No credit card required to start — experience the full power of OnRaven before committing.
What payment methods do you accept?
We accept all major credit cards, debit cards, and ACH transfers for Enterprise customers.
Are you an Agency or Marketing Consultant?
Build a recurring revenue stream by offering OnRaven to your clients. Get access to wholesale license bundles, white-labeling, and priority partner support.
Apply to Become a PartnerReady to own every channel?
Start your free trial today and see why businesses are switching to OnRaven.
No credit card required · Cancel anytime