OnRaven vs Tidio

OnRaven vs Tidio

An honest look at how both platforms compare — based on publicly available information.

All information on this page is based on publicly available data from tidio.com and other public sources as of April 2026. Pricing, features, and policies may have changed. Tidio is a trademark of its respective owner. OnRaven is not affiliated with, endorsed by, or sponsored by Tidio. We encourage you to verify details directly on their website.

Quick Comparison

Tidio

Starting Price
Free plan available; paid from ~$29/mo
Pricing Model
Per-operator seat pricing
Channels
5
Free Plan
Yes (limited to 50 conversations/mo)
API Access
Available via Tidio API

OnRaven

Starting Price
$0 (Free forever)
Pricing Model
Flat — no per-seat or per-contact fees
Channels
11+
Free Plan
Yes — free forever
API Access
Business plan ($299/mo)

Feature Comparison

Starting Price
Tidio
Free; paid from ~$29/mo
OnRaven
$0 (Free forever); paid from $49/mo
Free Plan
Tidio
Yes (50 conversations/mo)
OnRaven
Yes — free forever, unlimited contacts
Pricing Model
Tidio
Per-operator seat pricing
OnRaven
Flat monthly pricing
Included Users (entry plan)
Tidio
Check tidio.com for latest details
OnRaven
1 user on Free; 5 on Professional
Channels Supported
Tidio
5 channels (WhatsApp as add-on)
OnRaven
11+ channels
WhatsApp Business API
Tidio
Available as paid add-on
OnRaven
Included on all plans
WhatsApp API Markup
Tidio
WhatsApp available as paid add-on
OnRaven
No markup — direct Meta pricing
AI / Copilot Features
Tidio
AI chatbot (Lyro) on paid plans
OnRaven
AI Copilot, smart compose, AI agent
IVR / Phone System
Tidio
Not available
OnRaven
Built-in IVR, phone, WhatsApp Calling
Automation Workflows
Tidio
Chatbot builder included
OnRaven
Visual no-code bot builder on all plans
API Access
Tidio
Available via Tidio API
OnRaven
Business plan ($299/mo)
Conversation Limits
Tidio
50/mo on Free; varies by plan
OnRaven
Unlimited on paid plans
Contact Limits
Tidio
Check tidio.com for latest details
OnRaven
Unlimited on all plans
Bilingual Support (EN/ES)
Tidio
Check tidio.com for latest details
OnRaven
Full EN/ES platform and support

Key Differences

Where they differ: Pricing structure

Tidio uses per-operator seat pricing starting at ~$29/mo. OnRaven uses flat monthly pricing starting at $0 with no per-seat fees on the base plan. Costs scale differently as your team grows.

Where they differ: Channel breadth

Tidio supports 5 channels with live chat as its primary channel and WhatsApp available as a paid add-on. OnRaven supports 11+ channels with WhatsApp included on all plans.

Where they differ: Target audience

Tidio focuses on live chat and chatbots for small e-commerce businesses. OnRaven is an omnichannel platform for businesses that need to manage conversations across messaging, social, voice, and email.

Frequently Asked Questions

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See for yourself how the platforms compare. Start with our free plan.

Disclaimer: This comparison is based on publicly available information gathered from tidio.com, public documentation, and third-party review sites as of April 2026. All trademarks, logos, and brand names belong to their respective owners. OnRaven does not claim affiliation with, endorsement by, or sponsorship from Tidio or its parent company. Feature availability and pricing are subject to change — please verify directly with each provider. If you represent Tidio and believe any information on this page is inaccurate, please contact us at legal@onraven.com and we will promptly review and correct it.