What is OnRaven’s all-in-one customer communication platform?

OnRaven brings every customer conversation—messaging, phone calls, IVR, WhatsApp calling, WhatsApp, Instagram, Facebook, TikTok, SMS, RCS, Email, Telegram, and web chat—into one platform. Teams often call this omnichannel; OnRaven delivers that breadth with 11+ channels in every plan and no per-channel add-on fees.

Is OnRaven more affordable than other customer communication platforms?

Yes. OnRaven starts at $0 with a free plan, and paid plans begin at $49/month with unlimited messages across all channels. Many platforms charge $55-$74+ per agent or per seat from day one, or use per-contact pricing. OnRaven gives you all 11+ channels with flat base pricing — per-seat only when you exceed plan limits.

Which channels and calling features does OnRaven support?

OnRaven supports WhatsApp Business (messaging and calling), Instagram DMs, Facebook Messenger, TikTok, SMS, RCS, Email, Telegram, voice/phone, IVR, and more. New channels are added regularly based on customer requests.

Do I need to code or have technical skills?

Not at all! OnRaven is designed for business users. Our visual workflow builder lets you create automations with drag-and-drop. No coding required. If you can use email, you can use OnRaven.

Is my customer data secure?

Yes. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our infrastructure runs on AWS in US and Canadian data centers, following SOC 2 best practices. We never sell your data.

Where is OnRaven based?

OnRaven is headquartered in Toronto, Ontario, Canada. We are a proudly Canadian startup with infrastructure hosted on AWS Canada (ca-central-1), ensuring data residency and low latency for North American customers while serving businesses worldwide.

How is OnRaven different from other tools?

OnRaven is built as an all-in-one customer communication platform: unified messaging, voice, IVR, and 11+ channels with automation, team collaboration, and analytics included in every plan.

Can I send bulk messages or broadcasts?

Yes! You can send targeted broadcast campaigns to your opted-in subscribers. Our platform ensures compliance with platform policies and anti-spam regulations. You can segment audiences and personalize messages at scale.

What are the main use cases for OnRaven?

OnRaven supports 16+ business use cases including abandoned cart recovery, appointment reminders, order updates, lead qualification, customer support, marketing campaigns, feedback collection, onboarding flows, payment reminders, event management, healthcare, real estate, education, hospitality, automotive, and financial services.

Can OnRaven recover abandoned shopping carts?

Yes. OnRaven automatically messages customers who left items in their cart via WhatsApp, Instagram, SMS, or any connected channel. Businesses using OnRaven for cart recovery typically see significant improvements in recovered revenue.

Does OnRaven work for appointment-based businesses?

Yes. OnRaven is ideal for appointment-based businesses like healthcare, salons, and real estate. Send automated reminders, allow rescheduling via messaging, and reduce no-shows across WhatsApp, SMS, and more.

Can I use OnRaven for customer support across multiple channels?

Yes. OnRaven provides a unified team inbox for multi-channel customer support. Agents can handle conversations from WhatsApp, Instagram, TikTok, SMS, Email, and more — all in one place with SLA tracking and team routing.

Connectez-vous Commencez

useCasesPage.hero.badge

useCasesPage.hero.title
useCasesPage.hero.titleHighlight

useCasesPage.hero.subtitle

useCasesPage.shopifySalesBot.title

useCasesPage.shopifySalesBot.industry

useCasesPage.shopifySalesBot.highlight

useCasesPage.beforeuseCasesPage.shopifySalesBot.before

useCasesPage.afteruseCasesPage.shopifySalesBot.after

useCasesPage.reservationAutopilot.title

useCasesPage.reservationAutopilot.industry

useCasesPage.reservationAutopilot.highlight

useCasesPage.beforeuseCasesPage.reservationAutopilot.before

useCasesPage.afteruseCasesPage.reservationAutopilot.after

useCasesPage.workflowMagic.title

useCasesPage.workflowMagic.industry

useCasesPage.workflowMagic.highlight

useCasesPage.beforeuseCasesPage.workflowMagic.before

useCasesPage.afteruseCasesPage.workflowMagic.after

useCasesPage.aiFirstResponse.title

useCasesPage.aiFirstResponse.industry

useCasesPage.aiFirstResponse.highlight

useCasesPage.beforeuseCasesPage.aiFirstResponse.before

useCasesPage.afteruseCasesPage.aiFirstResponse.after

useCasesPage.moreSectionTitle

useCasesPage.abandonedCart.title

useCasesPage.abandonedCart.industry

useCasesPage.abandonedCart.highlight

useCasesPage.beforeuseCasesPage.abandonedCart.before

useCasesPage.afteruseCasesPage.abandonedCart.after

useCasesPage.appointmentReminders.title

useCasesPage.appointmentReminders.industry

useCasesPage.appointmentReminders.highlight

useCasesPage.beforeuseCasesPage.appointmentReminders.before

useCasesPage.afteruseCasesPage.appointmentReminders.after

useCasesPage.orderStatus.title

useCasesPage.orderStatus.industry

useCasesPage.orderStatus.highlight

useCasesPage.beforeuseCasesPage.orderStatus.before

useCasesPage.afteruseCasesPage.orderStatus.after

useCasesPage.leadQualification.title

useCasesPage.leadQualification.industry

useCasesPage.leadQualification.highlight

useCasesPage.beforeuseCasesPage.leadQualification.before

useCasesPage.afteruseCasesPage.leadQualification.after

useCasesPage.promotionalCampaigns.title

useCasesPage.promotionalCampaigns.industry

useCasesPage.promotionalCampaigns.highlight

useCasesPage.beforeuseCasesPage.promotionalCampaigns.before

useCasesPage.afteruseCasesPage.promotionalCampaigns.after

useCasesPage.customerFeedback.title

useCasesPage.customerFeedback.industry

useCasesPage.customerFeedback.highlight

useCasesPage.beforeuseCasesPage.customerFeedback.before

useCasesPage.afteruseCasesPage.customerFeedback.after

useCasesPage.support247.title

useCasesPage.support247.industry

useCasesPage.support247.highlight

useCasesPage.beforeuseCasesPage.support247.before

useCasesPage.afteruseCasesPage.support247.after

useCasesPage.productRecommendations.title

useCasesPage.productRecommendations.industry

useCasesPage.productRecommendations.highlight

useCasesPage.beforeuseCasesPage.productRecommendations.before

useCasesPage.afteruseCasesPage.productRecommendations.after

useCasesPage.teamInbox.title

useCasesPage.teamInbox.industry

useCasesPage.teamInbox.highlight

useCasesPage.beforeuseCasesPage.teamInbox.before

useCasesPage.afteruseCasesPage.teamInbox.after

useCasesPage.multiChannel.title

useCasesPage.multiChannel.industry

useCasesPage.multiChannel.highlight

useCasesPage.beforeuseCasesPage.multiChannel.before

useCasesPage.afteruseCasesPage.multiChannel.after

useCasesPage.reengagement.title

useCasesPage.reengagement.industry

useCasesPage.reengagement.highlight

useCasesPage.beforeuseCasesPage.reengagement.before

useCasesPage.afteruseCasesPage.reengagement.after

useCasesPage.loyaltyRewards.title

useCasesPage.loyaltyRewards.industry

useCasesPage.loyaltyRewards.highlight

useCasesPage.beforeuseCasesPage.loyaltyRewards.before

useCasesPage.afteruseCasesPage.loyaltyRewards.after

useCasesPage.reviewCollection.title

useCasesPage.reviewCollection.industry

useCasesPage.reviewCollection.highlight

useCasesPage.beforeuseCasesPage.reviewCollection.before

useCasesPage.afteruseCasesPage.reviewCollection.after

useCasesPage.bookingConfirmations.title

useCasesPage.bookingConfirmations.industry

useCasesPage.bookingConfirmations.highlight

useCasesPage.beforeuseCasesPage.bookingConfirmations.before

useCasesPage.afteruseCasesPage.bookingConfirmations.after

useCasesPage.flashSales.title

useCasesPage.flashSales.industry

useCasesPage.flashSales.highlight

useCasesPage.beforeuseCasesPage.flashSales.before

useCasesPage.afteruseCasesPage.flashSales.after

useCasesPage.influencerDms.title

useCasesPage.influencerDms.industry

useCasesPage.influencerDms.highlight

useCasesPage.beforeuseCasesPage.influencerDms.before

useCasesPage.afteruseCasesPage.influencerDms.after

useCasesPage.cta.title

useCasesPage.cta.subtitle

useCasesPage.cta.button

useCasesPage.hero.titleuseCasesPage.hero.titleHighlight